There is something written on their website: LiteBit is experiencing high traffic and is processing a lot of orders. We are doing everything we can to process your order as quickly as possible. Thank you for understanding.
Can you post a screen shot of the network monitor? Are you connected to any peers? Please swipe to the right and check which block height you’re at.
Also check Settings->Trusted Servers if at least one of the servers has a green bar on the right side.
Sorry, I’m just an idiot. I kept closing out of the app and opening it back, but I found out that that stopped the process of loading the blocks so I pretty much just kept restarted the process. Had to sit through and watch it get fully synced to the blockchain in about 15 minutes and have successfully retrieved the 31.5ppc.